Guide: Fix the ‘Can’t See Me on Zoom’ Issue
It’s safe to say that video calling apps have taken over physical company meetings and conferences. Market leaders such as Zoom, Microsoft Teams and Google Meet are rapidly growing for group video calls. For several reasons, Zoom is probably the most used video calling app. The software is easy to use and available on different platforms. With so many options, nothing frustrates you more than your webcam or microphone not working during the Zoom video call. This post will discuss how to fix most video problems while using Zoom. If you don’t pay close attention to Zoom’s popups, you’ll see a black screen at the start of the meetings. Microphone not working during Zoom meetings is also one of the many problems users face. The strangest thing, though, is when others can’t see them during a video call. Zoom offers multiple options to enhance the video calling experience. You can also use apps like EpocCam to monitor your phone in webcam on Zoom. In this post, we will troubleshoot the Zoom webcam not working issue in eight steps. First, let’s look at some essential solutions that often lead to video visibility issues in Zoom.
1. Give the right thing Camera Permission to zoom
Zoom usually asks for relevant permissions during software installation. You can double-check the app camera permission to use the webcam every time you start it. Zoom’s Windows client is quite a bit to deal with, which is why we’ve compiled a handy list of Zoom Video settings that you can use on Windows systems. However, we found many Mac users struggling, especially those with the latest macOS updates. Follow the steps below to check the permission on Mac. Step 1: Open the System Preferences menu. Step 2: Go to Security & Privacy> Privacy> Camera Step 3: Make sure to Zoom the camera permission.
In Windows, you can search for ‘webcam’ in the start menu and select ‘which apps it camera’option. Scroll down, and you will see the application list that uses the camera. Makes sure the Zoom app is using webcam permission.
2. Enable the Start meeting with the video option
With Zoom, you can start a meeting while the video is on. I usually hold out because I don’t feel comfortable joining a meeting directly with video enabled. But you can enable the option if you want to bypass the blank screen at the start of the meeting and always select the option to start the video from your end.
Open the Zoom app and go to the ‘New meeting’ tab. Tap the down arrow next to the menu and enable the ‘Start with video’ option to join/create the meeting with video enabled. Pro tip When you join the meeting with video, Zoom will prompt you to turn on audio when you join the meeting. You can enable the ‘Automatically join computer audio when joining a meeting’ option. It activates the device microphone for you.
3. Uncheck Disable video option in Settings
You must turn off the ‘Turn off my video when joining a meeting option in the Zoom Settings menu. When enabled, you cannot see yourself in the Zoom meeting. Follow the steps below to disable the option. Step 1: Open the Zoom app and tap the Settings icon in the top right corner. Step 2: Go to the video option. Step 3: Scroll down to the meeting option and uncheck the ‘turn off my video when joining a meeting option.
4. Make sure that no other app is using the webcam in the background
If other apps like FaceTime, Teamviewer or Skype already use their camera in the background, you cannot use the video in the Zoom app. On most laptops, it is easy to see if another app uses the camera or not. You can look at the laptop camera, and if the LED is on (in white or green colour), it indicates that an app has a camera in the background. Close those apps and go back to the Zoom app to see whether the video is working.
5. Change the default Camera on Zoom
If you are using the apps such as Droidcam, EpocCam and iVCam to connect your phone to a webcam, then you have to choose the suitable camera option for the video feed in Zoom. Open the Zoom app and go to app settings. Navigate to the video menu and select the camera you currently use.
You can also between the camera’s switch from the Zoom meeting menu. Tap the top arrow in the stop Camera option and select the relevant camera
6. If you are using a Phone As a webcam
In such cases, ensure you have installed the relevant drivers of the app on your PC / Mac. These drivers allow you to use the Zoom app with such apps and services. If you use apps like EpocCam to run the phone camera as a webcam, make sure that both the phone and laptop are connected to the same Wi-Fi network and don’t forget to change the default video settings in the Zoom app.
If you’re still having issues, read our dedicated post to troubleshoot webcam apps like this.
7. Update video drivers
If the video doesn’t work for you, consider updating webcam drivers to the latest version. Follow the steps below to update the webcam drivers on your Windows laptop. Step 1: Tap the Windows button and type the device manager.
Step 2: Hit enter, and it will open the device manager. Step 3: Scroll down, go to Sound, video and game controllers, and update the video drivers.
8. Update the Zoom app
The video feed not working on Zoom could be due to the old build on your mobile or computer. You need to update the Zoom app to the latest version as it contains various bug fixes and performance improvements. Most importantly, these updates also fix potential security holes. Open the Zoom app and see the update banner at the top. Install the latest build and use Zoom for digital meetings.
Fix Zoom Video Feed not working
Zoom video or audio not working on your first digital conference, making you look unprofessional. If you struggle with Zoom’s video every time, check out our solutions and adapt the app to your needs and usage. While time is of the essence, you can apply these solutions to start using Zoom like a pro. The next up: Want to master the Zoom software? Read the post below to find the top tips and tricks before.
Fix ‘Can’t See Myself on Zoom’ Issue: benefits
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